Terms & Conditions


Natural Order Wine supports the Responsible Service of Alcohol.

You must be over the age of 18 years to purchase, order and receive alcohol from Natural Order Wine.
All prices on our website quoted are Australian Dollars. All stock subject to availability and increases in government charges and wholesale prices.

Online Subscription Service

When agreeing to sign up and purchase from our online subscription service you are agreeing to the following terms.

  1. Your initial months payment will be charged to your nominated credit card or PayPal account at the Intro rate of $129 if you have selected to use our intro offer
  2. All subsequent monthly subscription payments after the Intro rate will be charged at $160
  3. You will continue to remain on our monthly subscription service until you notify us via email at hello@naturalorderwine.com.au.
  4. All wine subscriptions are shipped in the first week of every month
  5. In order to skip a month, suspend or cancel your subscription you will need to notify us by email before the 20th of the month prior to shipping
  6. We agree to send you 6 of the very best natural wines we can find for you every month to enjoy when you agree to this subscription

Suspension & Cancellation of Subscription Service

  1. In order to suspend or cancel your subscription you will need to notify us by email by the 20th of the month prior to shipping. Eg to cancel your August subscription you must email us no later than July 20th
  2. All cancellation and suspension requests must be done via email at hello@naturalorderwine.com.au.


New South Wales Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $600).
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
South Australia
Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18.
Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.
Western Australia
Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Need more info?
If you have any questions regarding liquor legislation, privacy or security, contact us at hello@naturalorderwine.com.au

Privacy Policy
If you use this Site, you have agreed to the Natural Order Pty Ltd, which is set out below.
Natural Order Pty Ltd will review its Privacy Policy from time to time and it reserves the right to modify or delete portions of the policy at any time. Therefore, you should review this page periodically. If you have any comments, please email Natural Order Pty Ltd on hello@naturalorderwine.com.au
Natural Order Pty Ltd are committed to protecting the privacy of personal information that we collect about the visitors to our site and abides by the National Privacy Principles in the Privacy Act 1988 (Cth).
Personal Information
We do collect personal information about visitors to our site. However, you will have to submit this information voluntarily. For example, we may need to collect such information to provide you with information or a product you requested. Natural Order Pty Ltd may engage in activities with business partners and sponsors with whom your personal information may be shared. Therefore, in such situations, we recommend that you review the privacy policy of our business partner or sponsor.
We are not responsible for the practices or content of Web sites that are operated by third parties that are linked to our site. Such links are for convenience only. If we are linked to third party sites, then it does not constitute sponsorship, endorsement or approval by Natural Order Pty Ltd of the content, policies or practices of those sites. If you leave our site via such a link, you should check the privacy policy of the third party site.
Use of Personal Information
The personal information that visitors to our site give us will be used for the purpose for which it is submitted unless we disclose other uses in this Privacy Policy or at the time we collect your personal information.
Use of Personal Information by Third Parties
Natural Order Pty Ltd may use third parties to manage activities that may be on our site from time to time, including, but not limited to, promotions and statistical analysis. These parties may have access to the personal information submitted by visitors who participate in those activities. Similarly, we may contract with third parties to handle requests for information that is submitted to our site. For instance, we may send you a newsletter. Natural Order Pty Ltd will, in most cases, instruct these third parties to use this personal information only for the specific purpose for which we collected it. If Natural Order Pty Ltd has a bulletin board or chat room, then any information that is posted on it or communicated through the chat room will become public information. While we strive to protect your privacy, we cannot guarantee the security of any information disclosed on a bulletin board or in a chat room.
Use of Information as Aggregate Data
We reserve the right to collect certain non-personal information, which may optimise our web pages for your computer. The sort of information would include the identity of your Internet browser, your IP address, the type of operating system you use, and the domain name of your ISP. We may use such non-personal information for internal purposes, including ways of improving our site.
Natural Order Pty Ltd may use personal information in aggregate form to improve our site. We may compile statistics and analyse information. Natural Order Pty Ltd also may provide such information to others, in the form of a summary, for purposes such as marketing, advertising or research. For example, we may wish to state in our summary that X number of people visited our site on a particular day and Y number clicked on an advertiser's banner advertisement.
We may disclose your Personal Information
Natural Order Pty Ltd may disclose personal information in situations where we reasonably believe it is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights, either intentionally or unintentionally. Of course, if the law requires we disclose personal information, we will.
The right of Access and Correction
Generally speaking, you may access the personal information Natural Order Pty Ltd holds about you. If any of that information is incorrect, you can have that information corrected. If you have provided us with your personal information and you later decide that you would no longer like to receive information from us, follow the "unsubscribe" directions at the end of any email communication you receive from us.
Data that a website transfers to an individual's hard drive for record-keeping purposes are called Cookies. Natural Order Pty Ltd uses industry-standard Cookies, which enables us to track usage patterns. We would do that usually to compile data so as to improve the content of our site and to better target any advertising. If you do not want information collected through the use of Cookies, most browsers allow for a simple procedure to deny or accept the Cookie feature. However, Cookies may be necessary to place orders.

Security Statement
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information in the possession of Natural Order Pty Ltd unless it is in the performance of their duties or is in accordance with these laws. Penalties apply to those who fail to observe these provisions. If you send your credit card details through the checkout process, be assured that industry-standard encryption is used.
The encryption process used Natural Order Pty Ltd is Secure Socket Layer (SSL). For SSL encryption to work, your browser must support SSL. Freely available browsers that support SSL include Netscape version 6.0 or later, Firefox version 1.0 or later and Microsoft Internet Explorer Version 4.0 or later.
While Natural Order Pty Ltd endeavours to provide a secure internet environment, users should note that there are inherent risks associated with transmission of information via the internet. Natural Order Pty Ltd provides alternative ways to obtain and provide information for those who do not wish to use public networks such as the internet. Please visit our contacts page for further details.
Note: Any link to an external site is provided for your information and convenience only. Natural Order Pty Ltd does not endorse, monitor or control such sites (or any associated organisation, product or service) and is not responsible for their content, or your access or use of them. Without limiting the foregoing, you are advised to review their privacy and security statements and take precautions to ensure any content is accurate and downloaded software is safe.
Data Storage
Natural Order Pty Ltd does not store any sensitive information on its servers. Data storage on our payment gateway (PayPal) and the communication between our payment gateway and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.